Shipping Information
Shipping Information
At GOAZZY, we are proud to offer our customers FREE shipping on all orders!
Order Processing Times: Please allow 1-3 business days to process and dispatch your order after it is placed. An order is considered dispatched when it is handed off to our shipping carrier and is in transit to your address. During peak times and holidays, our processing times may extend up to 7 business days.
Estimated Shipping Times: The estimated delivery time of your package depends on the overall transit time after your order has been dispatched. This will vary based on your location. Please see the estimated delivery times according to your country of residence:
US United States: 5-10 business daysCA Canada: 7-14 business days
GB United Kingdom: 7-14 business days
AU Australia: 10-20 business days
Rest of the World: 15-30 business days
Please note that during peak times and holidays, shipping carriers may experience delays outside of our control. For worldwide shipping, there may be unexpected customs delays, which could increase the overall delivery time.
Order Changes and Accurate Shipping Details: It is the customer’s responsibility to ensure that shipping details are accurate and complete at checkout. Incomplete or inaccurate shipping details may result in delayed processing or order cancellation. If there are system-detected address issues, our customer support team will email you to verify your shipping details within 3 business days of your order being placed. If we do not receive a response within this time, we reserve the right to cancel your order.
If you notice an error in your shipping details, please email us at goazzy.contact@gmail.com within 24 hours of placing your order. We will do our best to accommodate any changes, but we cannot guarantee changes after this time.
Delayed Delivery: At GOAZZY, we strive to ship all orders as quickly as possible. However, delays can occur due to circumstances outside our control, such as severe weather, transportation disruptions, product availability issues, address verification problems, or payment processing delays. We will notify you as soon as possible if we encounter any issues with your order.
Please note that GOAZZY is not liable for delivery delays caused by external factors beyond our control. We will do our best to keep you updated on your order status and provide any assistance to help resolve any issues.
Lost or Stolen Packages: If your package is lost or stolen, please contact us at goazzy.contact@gmail.com, and we will do our best to assist you. We recommend reaching out to the courier company directly to file a claim. Most courier companies have a claims process for lost or stolen packages and may require additional information from you. We will also contact the courier on your behalf to follow up on the claim.
Please note that GOAZZY is not responsible for lost or stolen packages during the shipping process, and these fall outside our refund policy. However, we will do everything we can to assist you in resolving the issue. Depending on the situation, we may offer a replacement if the package is not found or delivered. In some cases, the courier may be able to locate and deliver the package. If not, we recommend filing a police report.
Shipping Policy Changes: GOAZZY reserves the right to modify or update this Shipping Policy at any time without prior notice. It is the customer’s responsibility to review the most recent version of the Shipping Policy before making a purchase.
By purchasing and continuing to use GOAZZY products, customers accept this Shipping Policy, including any modifications. We encourage our customers to review this policy periodically to stay informed about any changes or updates. If you have any questions or concerns, please contact us.